Delivery & Returns


Delivery Information:

All orders placed before 3.00pm will be dispatched on the same working day, providing your payment has cleared and that the item is in stock.  Any orders placed after this time will be packed and sent out the following day.   If you place an order on a Friday afternoon or over the weekend, or over a Bank Holiday, we will pack and send out your order on the next working day.

Delivery Option Delivery Time Postage & Packaging

Royal Mail

1st Class

 

Approx 1-3 days.  Delivered Mon-Sat

 

Free on orders over £25.00

£2.95 (on orders under £24.99)

ROYAL MAIL Guaranteed Next Day

 

Royal Mail Special Delivery Guaranteed® by 1pm Next Day: Mondays - Saturdays

(NB orders placed after 3pm will be sent out the next working day)

Monday to Friday Delivery: £6.50

Saturday Delivery: £12.00

UPS Special Delivery

 

Next working day delivery, if order is placed by 11.30am. (weekdays only)

Monday to Friday Delivery: £8.50

 

International Shipping

 

 

 

 

Europe: 3-8 working days

USA: 5-10 working days

Rest of the World: 5-10 working days

 

 

£5.95

£5.95

£5.95

If you would like quicker delivery – please email us info@inkyandmole.co.uk

 

Returns Policy

If you are not completely happy with your new hair accessory, please notify us within 14 days of receipt by email to info@inkyandmole.co.uk and return your hair accessory to us within 28 days of purchase.   Your hair accessory must be unused and in the same condition that you received it.  We will offer full refund or an exchange.