Delivery & Returns

Delivery Information:

We aim to get all orders dispatched within 1-2 working days, providing your payment has cleared and that the item is in stock. If you place an order on a Friday afternoon or over the weekend, or over a Bank Holiday, we will pack and send out your order on the next working day.

Delivery Option Delivery Time Postage & Packaging

Royal Mail

1st Class


Approx 1-3 days.  Delivered Mon-Sat


Free on orders over £35.00

£2.95 (on orders under £34.99)

ROYAL MAIL Guaranteed Next Day


Royal Mail Special Delivery Guaranteed® by 1pm Next Day: Mondays - Saturdays

(NB orders placed after 3pm will be sent out the next working day)

Monday to Friday Delivery: £6.50

Saturday Delivery: £12.00

UPS Special Delivery


Next working day delivery, if order is placed by 11.30am. (weekdays only)

Monday to Friday Delivery: £8.50


International Tracked Shipping





Europe: 3-8 working days

USA: 5-10 working days

Rest of the World: 5-10 working days






If you would like quicker delivery – please email us


Returns Policy

If you are not completely happy with your new hair accessory, please notify us within 14 days of receipt by email to and return your hair accessory to us within 28 days of purchase.   Your hair accessory must be unused and in the same condition that you received it.  We will offer full refund or an exchange. Unfortunately for hygiene reasons we cannot refund or exchange earrings unless they are faulty.